Letv response TV explosion: a mere component fault exaggeration rivals

(editor: qing nan)

for X60 Letv TV, super TV out “bang”, Letv TV official said in a statement, the fault is only the power board invalidation cause glitches, belongs to contingency, not explode, the official has sent technicians to repair. And this fact is clearly exaggerated, and have to exaggerate the facts behind rivals.

late July 10, Letv for wskani buyers Posting on a BBS ID according to their own TV malfunctioned, “all of a sudden a loud explosion, a white smoke rose from the fuselage after, immediately from the boot to blast a total of 1 hour or so. Huanguo to god, such as smoke is gone, but there is a burning stench.” At 6 o ‘clock yesterday evening, wskani in weibo that Letv customer service has been in the homes of hangzhou for its handling after-sales issues.

happy apparent said in a statement, the TV was launched to rival the pressure, people in the use of this accident, through the so-called “legal right to harm” deliberately magnified concoctive fact, even for malicious attacks. Said the media public anonymous email mailbox receive malicious rendering it.

said in a statement, Letv recently received a report that someone in the series, attack Letv, even formed “the visual alliance”, by the time the company issued a smear Letv articles. To this, the company has mastered the evidence, necessary and rights through legal means.

here are Letv TV statement about super TV “bang” :

for yesterday Letv TV, the TV X60 from “bang”, Letv TV response is as follows:

1, super TV X60 was made by foxconn professional, with world-class quality, components and manufacturing techniques are very mature. Letv TV to senior vice President, said from the perspectives of hardware products, LCD TV and CRT TV, there is no explosion of components. After receiving the user reflect the problem on the same day, Letv TV technology, research and development as well as foxconn technology personnel immediately rushed to the user in the home, for the upgrade, properly solve the problem of the use of the user. Through the machine fault detection, fault is only the power supply board on a single component failure, rather than the so-called explosion, by changing the components have been repaired. Technical analysis, cause invalidation and instantaneous voltage instability, components bad monomer and other factors. The machine will be placed in Beijing experience hall for public experience.

2, super TV, as all electric products, a product is the black screen, rare boot failure, damage of frame damage, in the process of transportation, is a low probability events, normal allowable range in electricity industry. For the user encounters the problem, we will properly solve the first time.

3, in terms of logistics distribution, transient sales records with super created the television industry, focus on the delivery pressure is very big, and flood season to weather conditions, as well as our national nearly 20 shippers with integration in the period, causing some users did not receive the goods in time, we apologize for this. We are constantly optimize logistics, such as after-sales service system, to provide users with better service.

4, for the super TV “bang” event, we also note that due to Letv through to the industrial chain of vertical integration, exert Letv ecological fusion effect, high quality low price is super TV, to rival the pressure, people in the use of this accident, through the so-called “legal right to harm” deliberately magnified concoctive fact, even for malicious attacks. Yesterday, even the media public mailbox receive anonymous email malicious rendering it. Previously, we also received a report, someone in the series, attack Letv, even formed “the visual alliance”, by the time the company paint Letv articles published. To this, we have mastered the relevant evidence and necessary rights through legal means.

5, for the benefit of the customers, continue to create value for users, we call on all industry participants to build a healthy competition environment, to promote domestic intelligent television, the Internet lifestyle change people’s family.

Letv TV

on July 12, 2013,